vault backup: 2025-03-16 18:59:42

2025-03-16 18:59:42 +00:00
parent 6befcc90d4
commit ae837183f1
188 changed files with 17794 additions and 409 deletions
--- a/Trade.md
+++ b/Trade.md
@@ -93,6 +93,7 @@ Want to think about it - Urgency, deal only on for x days.
 	- Device Helps
 	- WebChat & Customer Care
 	- SMS Support
+
 ## Set up Customers

 Turn on WiFi calling & VoLTE
@@ -126,10 +127,11 @@ Factory reset customer's phone.

 # Returning Customers

-Sales IS more important than service. Service will bring people through the door, but 50 served with 0 sales < 5 served with 5 sales. 
+Sales IS more important than service. Service will bring people through the door, but 50 served with 0 sales < 5 served with 5 sales.
 Mediocre / Good NPS in exchange for more sales is unfortunately a good thing.

 Why do customers return to your store?
+
 - CCP, satisfied with pricing.
 - Communications sent to them.
 - Happy with customer service.
@@ -137,5 +139,6 @@ Why do customers return to your store?
 - Physical stores, can see phones and reps.
 - Consistent colleagues, customer knows what they're going to get.

-# Growth vs Fixed Mindset
-![](Pasted%20image%2020250129154055.png)
+# Growth Vs Fixed Mindset
+
+![](Pasted%20image%2020250129154055.png)