63 lines
3.1 KiB
Markdown
Executable File
63 lines
3.1 KiB
Markdown
Executable File
### **1. Introduction**
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- Briefly introduce the purpose of the report.
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- State that you will reflect on your current soft skills, provide evidence from your technical and customer service experiences, and identify areas for development with steps for improvement.
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---
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### **2. Current Soft Skills**
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- **2.1 Problem-Solving**
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- Define problem-solving as the ability to identify and resolve issues effectively.
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- **Evidence**: Discuss how building and deploying virtual machines and Docker applications often required troubleshooting issues such as configuration errors or failed deployments. Highlight specific examples of challenges you resolved.
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- **2.2 Communication**
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- Define communication as the ability to convey information clearly and effectively.
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- **Evidence**: Share examples from your phone shop role, such as explaining technical details to non-technical customers, resolving complaints, or ensuring customer understanding of credit and data protection policies.
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- **2.3 Time Management**
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- Define time management as the ability to prioritize tasks and use time effectively.
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- **Evidence**: Highlight instances where you balanced multiple responsibilities, such as meeting deployment deadlines for technical projects while managing your commitments at the phone shop.
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- **2.4 Adaptability**
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- Define adaptability as the ability to adjust to new challenges or environments.
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- **Evidence**: Provide examples of adapting to new tools or technologies in your technical work (e.g., learning Docker or new hosting systems) or adjusting to varied customer needs and situations in your shop role.
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- **2.5 Attention to Detail**
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- Define attention to detail as the ability to focus on accuracy and precision.
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- **Evidence**: Mention your success in configuring virtual machines and Docker containers without critical errors, as well as ensuring compliance with credit and data protection regulations in your phone shop role.
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---
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### **3. Areas for Development**
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- List soft skills you feel need improvement (e.g., conflict resolution, leadership, or emotional intelligence).
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- For each skill:
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- Explain why you think it’s important to develop this skill.
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- Outline the steps you are taking or plan to take, such as attending training, practicing in real-life situations, or seeking feedback.
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---
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### **4. Plans for Continuous Improvement**
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- Discuss how the skills audit in Week 3 and the psychometric test in Week 7 will help you further assess your strengths and weaknesses.
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- Mention how these tools will guide your development plan for the rest of the academic year.
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---
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### **5. Conclusion**
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- Summarize your key reflections, emphasizing your strengths in problem-solving, communication, time management, adaptability, and attention to detail.
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- Reaffirm your commitment to improving any identified weak areas and continuing your development throughout the year.
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---
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### **6. References (if needed)**
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- List any sources, such as lecture slides or articles, that you referenced in your report.
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---
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This structure seamlessly integrates your strengths while providing space to address growth areas and future plans.
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